Return requests for international orders are done on a case-by-case basis. To be eligible for a return, your item must be purchased on kravebeauty.com and needs to be unopened/unused. Please note, return shipping fees will not be covered and shipping
Return requests for domestic orders are done on a case-by-case basis. To be eligible for a return, your item must be purchased on kravebeauty.com and needs to be unopened/unused. Do note, return shipping fees will not be covered and shipping costs fr
We apologize for the inconvenience! KraveBeauty strives to maintain the most direct relationship with our customers and community. To prevent the sale/distribution of our products by unauthorized retailers, resellers, distributors, or third parties,
While Amazon handles most customer service inquiries related to purchases made on their platform, our team is still available to provide support and address any specific concerns you may have regarding our products. You can reach out to us at hello@k
Our return policy for purchases made on Amazon follows Amazon's standard return policy. If you have any issues with your purchase, such as receiving a damaged or defective item, or if you are dissatisfied with your purchase, you can start a return re
Prices are shown in local currency based on IP address. If you would like to update the currency shown, scroll to the bottom of the page and you will see the currency converter drop down menu. Select your preferred currency and the prices on our site
We understand that everyone’s skin is different and may react to our products and ingredients. If you are not fully satisfied with your purchase, please contact our Customer Care Team at [email protected] for further assistance!. NOTE: We limit 1
We submit refunds to your bank immediately, but it may take some time before it's properly reflected on your account since the processing time can vary among banks. We kindly ask our customers to wait at least 5-10 business days for the refund to sho
We apologize for this inconvenience and take full responsibility for this mistake! Email us at [email protected] with photos of the defected products and we'll send you new ones right away.
Sorry about that! Please reach out to our Customer Care Team at [email protected] with any relevant order information for further assistance.
We accept all major credit cards as well as ShopPay, Google Pay, Apple Pay, Amazon Pay, and PayPal.
Sorry about that! Please reach out to our Customer Care Team at [email protected] with your order number and any relevant details. We’ll take care of it from there!
We're very sorry about that! Please reach out to our Customer Care Team at [email protected] with your order number along with a photo of your order contents. We’ll take care of it from there!
To avoid delays in shipping your order, we process orders as quickly as possible. Therefore, we can only guarantee cancellations 15 minutes from when the order was placed. To request a cancellation, please email us at [email protected] as soon as
To avoid delays in shipping your order, we process orders as quickly as possible. Therefore, we can only guarantee changes 15 minutes after the order was placed. If you wish to make any urgent updates, please email us at [email protected] as soon