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Products & Philosophy

Is Tamanu Oil safe for those with a nut allergy?

Although most people do not have an issue with Tamanu Oil, people with nut allergies could have a potential reaction since it is derived from Tamanu nuts. We recommend performing a 24-hour patch test on your wrist or neck first then slowly integratin

Where can I purchase KraveBeauty products?

You can find us at the following retailers:. If you are in South Korea, shop KraveBeauty products HERE.

Are there any actives in the Oil La La formula?

Oil La La contains actives such as vitamin A, C and E and our Cicatide Complex which helps to soothe and nurture your skin, but it’s still safe to use with other active ingredients!

Is Oil La La fungal acne safe?

Unfortunately, Oil La La is not fungal acne safe, so if you have this specific skin concern we would not recommend this product for you.

Can I use Great Barrier Relief with Oil La La?

Yes, you can definitely use these two serums together in your routine. While both are oil-based serums, they have different purposes — Great Barrier Relief focuses on repairing your skin barrier while Oil La La balances your sebum composition.

What's the difference between Great Barrier Relief and Oil La La?

Great Barrier Relief and Oil La La are both serums and are oil based. However, Great Barrier Relief’s primary function is to repair your skin barrier while Oil La La balances your sebum composition.

Can I use Oil La La even if my skin isn’t oily or breaking out?

Yes, you can still use Oil La La even if you don’t currently have breakouts or oily skin. It’s still great at balancing your skin barrier and preventing future breakouts!

Is Oil La La safe for pregnancy or breastfeeding individuals?

Yes, Oil La La is safe for pregnancy or breastfeeding individuals. However, it’s still important to consult with your doctor first so you can make the best decision for you and your baby.

Where does Oil La La fit in my routine?

You should apply Oil La La day or night before using your moisturizer.

How long should I use Oil La La before I see results?

In general, expect to see results in six to twelve weeks with consistent use! Do note, as everyone’s skin is different, you may see results earlier or later than the listed time above.

Why should I use Oil La La before my moisturizer? Shouldn’t oils be used as the last step of my skincare routine?

Oil La La is a tried and true serum despite it having oils in the formula which is why it is best to use it before your moisturizer.

There’s a slight flowery smell to the Oil La La formula. Is there fragrance in it?

All of our products are fragrance free to make it safe for those with sensitive skin or noses. The slight scent in Oil La La comes from the ingredients itself!

Can I use Oil La La with retinol, tretinoin, or other actives?

Yes, you can use Oil La La alongside retinol, tretinoin, and other actives.

In which countries can I purchase KraveBeauty products from Amazon?

We are currently only available on Amazon US. Our team is working hard on expanding access to our products so we greatly appreciate your patience and understanding! Until then, follow us on socials or subscribe to our email newsletters for any update

Are there any differences between buying your products from Amazon and buying them directly from the KraveBeauty site?

On Amazon, you’ll find products in our Core and Supplement Series. However, bundles are only available on the KraveBeauty site for US customers. Shipping is also different as US orders at or above $40 USD receive free, standard shipping and Canadian

How can I ensure the authenticity of your products on Amazon?

When you "Add to Cart" make sure the "Ships from" section is listed as "Amazon" and the "Sold by" section is listed as "KraveBeauty" to ensure your getting authentic products straight from Team KB.

Why are you on Amazon?

We decided to launch on Amazon to stop unauthorized resellers from selling our products at double the price. That way, we can ensure our customers have access to authentic KB products at fair and reasonable prices. Read more in our CEO Liah Yoo’s let

Can I purchase one of the bundles for an international order?

The Clear Skin Duo is available for purchase for ALL international countries we ship to! However, countries that receive Matcha Heartleaf Hydrating Cleanser will NOT be able to purchase the Double Cleanse Duo and the Intro Routine. For any questions,

Can I purchase Matcha Hemp Hydrating Cleanser if I'm in Singapore and Malaysia?

Although Matcha Hemp Hydrating Cleanser does not contain any THC or psychoactive properties, Cannabis Sativa (Hemp) Seed Oil has not been officially approved for cosmetic use in Malaysia or Singapore. Because of this, Matcha Hemp Hydrating Cleanser i

Are your products gluten-free?

Our products are not considered to be gluten-free. However, Oat So Simple Water Cream contains pure oats — pure oats are gluten-free and safe for those with a gluten intolerance. Makeup Re-Wined and Beet The Sun are also gluten-free!

Is Beet The Sun FSA eligible?

Since 90% of our sales are not medical products, we are unfortunately unable to accept FSA payments for Beet The Sun.

Does Beet The Sun come with a safety seal?

Beet The Sun does not come with a safety seal and is ready for immediate use straight out of the packaging.

I see pink streaks on my Beet The Sun Bottle - What is it and is it still safe to use?

The pink you’re seeing on the bottle is dye transferred from the box to the tube. It has no effect on the product and it is still safe to use!. It is also good to note that we use soy ink on our product packaging so it's easier to recycle and more en

Are your products halal-friendly?

While our products are not halal-certified, we don't use animal derived ingredients & alcohol! If you have any other questions, please feel free to reach out to us at [email protected] for further assistance.

Is Makeup Re-Wined safe to use if you have eyelash extensions?

Makeup Re-Wined is not safe to use with eyelash extensions unless you are trying to remove the adhesive!

Will Makeup Re-Wined sting my eyes?

No, Makeup Re-Wined should not sting your eyes unless you are allergic to a specific ingredient!. You can find the full list of ingredients for Makeup Re-Wined under the "Ingredients" tab here.

Does KraveBeauty accept pre-paid Visa gift cards?

Yes, we accept Visa gift cards as payment!. Just make sure you've registered the card online or entered the correct billing address. Also, be sure there is enough balance on the gift card to cover the full amount of your order as we cannot split paym

I just received my Makeup Re-Wined and the texture is different — Is this normal?

The jelly texture may temporarily become more fluid during shipping and transit, but Makeup Re-Wined will settle and become thicker over time. This doesn't compromise the formula in any way!

Do you use essential oils in your products?

We don’t use essential oils in any of our formulas.

Is Kale-Lalu-yAHA a toner?

Kale-Lalu-yAHA is a true exfoliator, not a toner! You can pair it with your toner to add an exfoliating boost, but we don’t recommend using it every day or in place of your toner and risk over-exfoliating your skin. It is 2-3x per week or as needed f

Do I need a makeup remover before using Matcha Hemp Hydrating Cleanser?

Matcha Hemp Hydrating Cleanser is a gentle cleanser that only removes light buildup, but for heavier makeup or sunscreen days, we recommend using an oil cleanser to remove oil-based impurities first.

Is Great Barrier Relief a moisturizer?

Great Barrier Relief is a soothing serum that does have moisturizing benefits but it’s up to you if you use it as a serum or a moisturizer. If you need extra moisture, feel free to layer on a face cream or stop at GBR if that’s all you need.

Will you be launching more products soon?

We have some exciting products that we can’t wait to share with our community soon but we always try to be intentional with how often we launch products. We’re not the “launch 20 products every year” kind of brand; we only make products we believe ou

Does KraveBeauty ever do sales?

KraveBeauty does offer sales in certain seasons like Black Friday, however, we do not offer regular sales or discounts. We want to be thoughtful about when we offer sales because we want to encourage our customers to be intentional about when they pu

Do you offer gift cards, gift wrapping, gift messaging, and/or a gift receipt?

At this time, we do not offer gift cards or gift wrapping or gift receipts. However, we do have the capability to print a gift message on the packing slip. Just enter the message you would like in your cart!. Though we don’t offer a gift receipt, you

How long is the shelf life of your products?

All sealed, unopened products can be used for up to 36 months after the date of manufacture; unsealed, opened products can be used for up to 12 months. We recommend storing all products in a cool, dry place and closing tightly after each use. Please

Why do some of your products smell odd or have color variations?

We don’t use fragrances or colorants/dyes in our products so what you may be seeing or smelling is a direct result of that. Due to the natural origin of many of our ingredients, there may be a slight scent or color variation in each batch of products

Are your products safe for pregnancy/breastfeeding?

All our products, except Kale-Lalu-yAHA, are 100% safe for those who are pregnant and/or breastfeeding. Kale-Lalu-yAHA contains Glycolic Acid, which is considered very low risk. However high concentrations of certain acids can be absorbed into the sk

Do you test on animals? Are your products vegan?

We’re PETA-certified vegan and cruelty-free! We never test on animals or use animal by-products in our products.

Where are your products made?

All KraveBeauty products are made in Korea. They’re tested for safety and efficacy using the highest and most current standards available.

Where can I find ingredients for your products?

You can find our ingredients under the “Ingredients” tab on each product page as well as on the back of our product packaging.

Can I purchase Matcha Heartleaf Hydrating Cleanser?

Matcha Heartleaf Hydrating Cleanser is exclusive to our KB Fam in India, Malaysia, Philippines, Singapore, Thailand, Hong Kong and Indonesia. Since hemp is not allowed in some of these regions, we formulated our best-selling cleanser with heartleaf e

What's the difference between Matcha Hemp and Matcha Heartleaf?

Matcha Heartleaf Hydrating Cleanser has the same exact formula as Matcha Hemp Hydrating Cleanser, but we only replaced the Hemp Seed Oil for Heartleaf Extract! Other than that, no other changes were made to the formulation. If you have any additional